FAQ

How much are tickets?

Adult ( age 13 +) $29

Child (age 3-12) Senior (age 60+) $18

 

Tickets are sold; what do I do?

Please sign up for our newsletter and follow us on social @museumoficecream for ticket updates!

 

Is the sprinkle pool real? Is it clean?

Yes! The Museum of Ice Cream designed close to one hundred million sprinkles out of  antimicrobial plastics to fill our signiture sprinkle pool . The Museum also cleans the sprinkles daily. 

 

Question: Do I get Ice Cream?

Yes! Two ice creams are included with admission.

 

Do I need to Print My Ticket?

You can present your ticket on your phone or it can be printed.

 

Do you refund tickets or change ticket times? 

All ticket sales are final and nonrefundable.  

 

Can i transfer my ticket over?

Tickets are nontransferable.


    
Question: Tickets at the Door?

Tickets are not available at the door; All tickets must be purchased online prior to arrival. 

 

Question: Coat Check & Stroller Storage Check?

Strollers are not permitted inside of the museum. We do not have dedicated stroller space or coat check.  

 

Question: Children and Senior Discount?

Children under 3 are free and encouraged to love ice cream but must be accompanied by an adult at all times. Children age 3-12 and Senior Citizens 60+ can purchase tickets for $18.

 

Question: Are  there Vegan, Gluten Free, Nut Free and Kosher Options

Unfortunately, we do not offer vegan, egg free, certified gluten-free or Kosher items at this time! If nuts are served, they will be labeled, but please note products may contain traces of nuts and we cannot guarantee preparation in a nut-free environment.  Please check in with us in the future as we are trying hard to accommodate all of our fellow ice cream fans. We hope you still come visit the Museum and experience the art and installations!

 

Question: Is the Museum Wheelchair accessible?

Yes!

 

How long will it take to experience the museum

The Museum of Ice Cream is designed to be ~30 minutes of liking, licking and sharing. 

 

Do you host private events or have corporate partnerships?

Yes! Please contact us for private and corporate  event information at flavor@museumoficecream.com 

 

Question: Group discounts

We love groups, however we do not offer group discounts at this time. If you are interested in renting out the Museum of Ice Cream please contact us flavor@museumoficecream.com

 

Question: I need more information!?!

Follow us on instagram @museumoficecream or on facebook.com/museumoficecream for more details.  If you have additional questions please email us at hello@museumoficecream.com     

 

Question: Is this an Official Museum?

A museum in our opinion celebrates creativity, passion, history, innovators and innovations and we created the Museum of Ice Cream in this spirit.  While we are neither a non-profit nor an official museum, we are built upon the foundation of sharing and celebrating ice cream. 

 

Question: Do you have Gift cards?

Unfortunately we do not offer Gift Cards at this time.

 

Question: Will the Museum of Ice Cream open in new cities?

Yes! Please sign up for our newsletter to get the latest updates on upcoming locations. 

 

Question: What is your favorite flavor?

That is a very good question… Find out at the Museum