WHAT LOCATIONS ARE OPEN?
New York is currently closed for the season
Los Angeles opens April 22nd 2017
TICKETS ARE CURRENTLY SOLD OUT - HOW CAN I VISIT?
Additional tickets and dates will be released at 9 a.m. on Thursday, April 27.
WHAT TIME DO I NEED TO ARRIVE FOR MY TIMED TICKET?Please arrive within the first 20 minutes of the half hour slot you purchased (eg. arrive before 3:50 p.m. for a 3:30 - 4:00 p.m. Ticket). Note your ticket is only valid for the date and time purchased. If you miss your timeslot your ticket is no longer valid.
HOW MUCH ARE TICKETS?
Adult ( age 13 +) $29
Child (age 3-12) Senior (age 60+) $18
HOW MANY TICKETS CAN I PURCHASE?
Each purchaser is allowed up to 6 tickets.
IS THE SPRINKLE POOL REAL? IS IT CLEAN?
Yes! Museum of Ice Cream designed close to one hundred million sprinkles out of antimicrobial plastics to fill our signature sprinkle pool. The museum also cleans the sprinkles daily.
DO I GET ICE CREAM WITH MY TICKET?
Yes! Two ice creams are included with admission.
DO I NEED TO PRINT MY TICKET?
You can present your ticket on your phone or it can be printed.
DO YOU REFUND TICKETS OR CHANGE TICKET TIMES?
All ticket sales are final and nonrefundable.
CAN I TRANSFER MY TICKET OVER?
Tickets are nontransferable. One person in the party must match one of the names on the tickets.
WHAT IF I DON'T HAVE THE NAMES OF MY GUESTS
Only one attendee's name (including yours!) needs to match the ticket.
ARE TICKETS AVAILABLE AT THE DOOR?
Tickets are not available at the door; all tickets must be purchased online prior to arrival.
WILL I HAVE ENOUGH TIME WITH A 9:30 TICKET?
Yes! The museum will be open past 10 p.m. but please arrive by 9:45.
IS THERE PARKING AT YOUR LOS ANGELES LOCATION
Street parking is available. We also offer valet for $6. The following lots are suggested for Museum of Ice Cream based on proximity, hours and rates may vary:
660 Mateo Street
950 South Santa Fe Avenue